How it works
A phone photo in. A keepsake out.
Four steps, and you are in charge of the one that matters.
Take or find a photo
No professional camera needed. A clear phone photo in daylight, with their face filling the frame, is perfect.
Pick the keepsake and upload
Choose the product, crop the photo right on the page, add their name and any notes for the artist, and check out.
Approve the artwork
For hand-drawn keepsakes we email you the artwork within 2 to 4 business days. Approve it, or ask for changes, free, until it looks like them.
Show them off
Once approved we print and ship. Free shipping in the US, and 8 meals go to shelter dogs with your order.
Good to know
Which keepsakes get hand-drawn artwork?
Blankets, canvases, posters, pillows, mugs, apparel, phone cases, decals and most other printed keepsakes. Our artists draw your pet, then you approve the artwork before it prints.
Jewelry, 3D crystals, socks, paint-by-numbers kits and lamps are made directly from your photo, so there is no artwork step. The crop you choose on the product page is what we use.
How long does it take?
Please allow 2 to 4 business days for your artwork to be prepared and sent for approval. Once you approve, we print within 2 to 4 business days. Delivery is then 3 to 5 business days within the US, or 7 to 21 days internationally.
What if I want changes?
Revisions are free. Tell us what to change when you get the approval email and we will update the artwork and ask again. Please reply within 72 hours, otherwise we assume the artwork is approved and ship it.
Can I get a refund?
Refunds are possible before our artists start your order, within 4 hours of purchase. Because every piece is custom, we do not accept returns, but if you are not happy with the artwork before it prints, we will make it right.